Faq
From Open-Realty Wiki
Below are some of the frequently asked questions about Open-Realty 2.0
I'd like to remove the hidden Open-Realty license from the source, how do I get permission to do this?
The Open-Realty license REQUIRES that the hidden license comment be placed on any site using Open-Realty. To make it simple for end users to include this on their site a template tag was created that will place this in your source for you. The license comment is hidden in the site's source code so the average end user will never see it. Not including this tag is a violation of the license agreement.
If you would like to remove this license tag you must purchase a Commercial License for Open-Realty. [More Info]
What is the difference between agents and members?
Agents can post listings to your site and can also be given more advanced privileges such as editing site pages etc. Members on the other hand, can not post listings. Members are the people who visit your site, they sign-up to be able to save searches and favorite listings. They can also receive notification by email when new listings that match saved searches are added to the site, you can enable or disable this feature from the site configuration.
Warning: mysql_pconnect(): Too many connections
This means the database on your server is not setup to handle the number of connections being made to it. Your hosting provider should be able to fix this for you, if not host with http://www.transparent-tech.com
How do I install using a different language then English?
As we get more complete language translations in, you will be able to choose them during an install. Please note, that once you install you can not change your default language, this is because of the changes we are making to accommodate full multilingual support in Open-Realty. See How to translate Open-Realty into a different language for more information.
So how do I set a different language before I start installation?
How do I backup my Open-Realty site?
All of Open-Realty 2's listings, users, form data and configuration are stored in the database. So in addition to backing up your Open-Realty 2 files you will also want to back up your database as well.
1. Backup all of your files. You should have a local copy on your computer from when you uploaded them to your server so it's best to use that as the base for your backup instead of downloading all your files again. Next step would be to login to your server via FTP and and download the following content to your base Open-Realty 2 files.
A. /include/common.php (Replace the default copy included with Open-Realty 2 with the one from your server)
B. The entire contents of your /images folder and all subfolders (this contains all your uploaded images and virtual tours)
C. Any custom templates that you've installed
D. Any other files that you have modified from Open-Realty 2 only on the server and not on your local backup copy
2. Backup your database. The easiest way is to use phpMyAdmin or a similar database management software. These are usually installed for most hosting plans and can be accessed through the control panel for your hosting plan (Not the Open-Realty control panel) To backup using one of these programs you will want to export your entire database that you have setup for Open-Realty 2. If you are an advanced user, you can backup just those tables that have the table prefix for your Open-Realty 2 installation. Save the exported database to a file on your computer with the rest of your Open-Realty 2 files and you now have a complete backup.
Keep in mind that anytime you add or remove listings your database is being changed. So if you restore an old backup of your database you will have lost any new listings or changes since your last backup.
How do I install 3rd Party Templates?
Third party templates are available in the Custom Template - Releases section of the Open-Realty forums. Templates may also be available from other locations but the forums are the best place to look first.
Once you have downloaded a 3rd party template extract the contents of the compressed file and you should be left with a single folder of the template's name. In some cases your compression software may not extract the folder and only the files, in this case copy the files to a new directory with the name of the template you downloaded.
Upload the template folder to your server to the following directory: yoursite.com/template/templatename Once you have uploaded the new template folder and all of the template files goto the template settings in the site configuration and select your new template.
When selecting a template, please make sure it is designed for the OR version that you are running. With the rapid development of OR, template tags are often added or changed. If you try to use a template from a different version, it may not function properly. If this happens, please review the template documentation and change the template tags as needed.
I receive an error message similar to: Fatal error: Call to undefined function: searchbox_() in /home/???????/public_html/open-realty/include/search.inc.php on line ????
You have a listing field which you made searchable but have not defined a search type. This causes the script to not add on the proper search type when calling the searchbox_ function and thus you receive an error that the function can not be found. Go back and setup the fields and properly define a search type.
How do I move Open-Realty to a new location or server
Copy all files to the new location. If you are changing servers you will need to backup your database, create a database/user on your new server, and then load the new database using the backup.
If you originally deleted the install folder, you will need to upload it to the new server. If you only renamed it, change it back to install. With your browser go to http://www.yoursite.com/install/index.php and choose the 'Update Path and URL information only' option. Enter the new database information and go through the rest of the steps. As long as you don't receive any errors, you can rename or delete the install directory and your site should be up and running.
I deleted, lost, overwrote or otherwise messed up my common.php file, what do I do?
Ideally, you are prepared and have a backup of your common.php file with the proper settings that you can put back on your server. Since you're reading this, that's probably not the case (but remember this for next time!). So, to fix this do the following:
Backup your database
A. Make sure you have a common.php file on your server even if its not the correct one.
B. Put the install folder back on your server.
C. Run the installer and select the New Installation option
D. Select 'yes' for the Developer Mode install at the bottom.
E. Complete the installation, entering your DB name, username and password.
You will receive a bunch of errors when you complete the installation but it will write a new common.php file for you with your correct Database settings. You can now remove the install folder again and your site should function properly again. Now would be an excellent time to backup your common.php file with all the values stored in it correctly should this happen again.
